Help and Support Channels

  • 1 hour ticket response time

  • A 60 mins Inquiry Solution Warranty

  • Our client assistance team is available nonstop to take care of all of your help requests. Each ticket you send to us shall be resolved within up to 60 minutes. If your issue requires the assistance of one of our administrators, we are going to forward the ticket to the person on duty and will notify you that the problem is being resolved.

  • Top quality support service

  • Top–class Customer Help And Support Service

  • Our customer support Dept is going to be online for you day and night to to handle all help demand tickets that you send. We offer customer assistance for all software applications that are installed in advance on your machine. These include our custom produced Online Control Panel, the chosen Operating System along with the server admin panel (with regards to the VPS type).

  • Intuitive help center

  • An Educational Help Section

  • Each part of the Online Control Panel that comes completely free with your VPS has an included articles base. There’s an assortment of detailed how to content articles and a collection of step–by–step video lessons that display all the common web site administration responsibilities. You can use them by simply clicking the Help or Video keys in the upper right side of each Control Panel section.