Help and support Channels

  • Video Tutorials
  • Video Tutorials

  • Our step by step video guides will aid you with any activity in the web hosting Control Panel.

  • F.A.Q.
  • A F.A.Q. Section

  • We offer you an intuitive Frequently Answered Questions section where you could find answers to the most often asked questions.

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  • Ticketing System
  • A Ticketing System

  • The tech support crew is on duty 24x7x365 to address your requests. You will receive a solution within no more than 1–hour right after the ticket application.

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Types of Guidance

  • Shared Hosting Support
  • Shared Hosting Assistance

  • If you need guidance maintaining your Linux shared hosting packages account, or need more resources for your sites, simply let us know and we’ll give you the most effective resolution.

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  • VPS Hosting Support
  • VPS Help & Support

  • Need help handling the SolusVM administration interface? Your VPS is misbehaving? Just inform us, our team will be ready to assist you.

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  • Dedicated Hosting Support
  • Dedicated Hosting Help & Support

  • If you require qualified tips from an admin professional or plan to change the configuration of your dedicated hosting server, just contact us.

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  • Semi-dedicated Hosting Support
  • Semi-Dedicated Hosting Support

  • We've got a team of seasoned techs prepared to assist you with anything associated with your semi-dedicated server. They are on hand 24/7 throughout the year.
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