Q: Why do I have to move my web site? What does web site migration consist of?

A: If your current hosting provider can no longer measure up to the demands of your site, or when you undergo continuous downtime, or if you are forced to wait for hours for the client service staff to get back to you, it may be a smart idea to change your web hosting provider, i.e. to move all the files for your sites as well as your databases from your present provider to your new provider. At WebGalaxyHosting, we understand that this can often be difficult & time–consuming. That’s why we will accomplish all that for you for free!Our knowledgeable technical staff representatives will migrate your website content from your present web hosting provider to us. Our techs have broad experience migrating websites and are able to handle everything – from a traditional WordPress–based blog or Joomla web site, to a highly elaborate, custom–made web application.

Q: Why do I have to move my web site? What does web site migration consist of?
Q: Website migration seems like a lot of work. How much time does it take?

A: There are many aspects to take into consideration – the total number of web files, the physical size of the database, the complexity of the site itself and the present workload of our web site migration professionals, etc. Nevertheless, we do our very best to perform all website migrations within a 48–hour time window. Smaller–sized web sites are transferred faster – usually in less than 24 hours.

Q: Website migration seems like a lot of work. How much time does it take?
Q: Do you need anything from me before you begin moving my site?

A: Yep. We will need to have the name of the site that you wish us to migrate. We’ll also require a way to log into your current hosting account so that we can get the files associated with your web site.

Q: Do you need anything from me before you begin moving my site?
Q: The login details for my hosting account are sensitive. How can I rely on you?

A: User privacy is indeed one of our foremost responsibilities – this is why, both our payment transaction page and our CP login page are protected with enterprise–class SSLs. We employ safety measures, which include, but are not limited to: physical, electronic and administrative procedures to secure the data that we acquire online. And we also have a very detailed and rigorous Privacy Policy, which outlines the types of information that we collect.

Q: The login details for my hosting account are sensitive. How can I rely on you?
Q: Will my web site be unavailable during the transfer?

A: Your website will work just like it did before with your old web hosting provider. When we have completed the transfer, your website will be configured to work on our web hosting platform and we’ll alert you to preview it. If it is functioning correctly, all you will have to do is update the NS records associated with your domain name. Your website will be transferred to us without any downtime.

Q: Will my web site be unavailable during the transfer?
Q: Will my current hosting provider need to provide any info/help?

A: Nah. We will never touch base with your web hosting provider about anything at all. They will not be aware of the website migration either.

Q: Will my current hosting provider need to provide any info/help?
Q: Which hosting platforms do you support?

A: We can transfer your web site from any hosting provider or any Linux–based hosting platform given that we can access the Control Panel and there’s FTP access available.The only sites that we cannot migrate are the ones based on closed–source software apps such as Wix, BaseKit, Jimdo, Website Tonight, Four Square and Mr Site.

Q: Which hosting platforms do you support?