Customer Support Channels

  • 1 hour ticket response time
  • A 1–hour Response Guarantee

  • Our customer assistance staff is taught to promptly address all Linux shared hosting packages clients’ concerns and assistance demands. Via our ticket system, you will be able to share your question and a support team fellow member will, no doubt go back to to you within max one hour. In fact, practice proves that the normal response time is Twenty or so minutes.

  • Top quality support service
  • A Top–quality Support Service

  • Get in touch with us anytime necessary. Our team of technicians will be on–line for you 24x7x365 to react to all of your issues and to remedy any situation that you might have. You also can send us a customer assistance ticket from the WebGalaxyHosting Online Control Panel or drop a message anytime. Additionally, on business days, you can easily ring us or take advantage of the live chat alternative.

  • Intuitive help center
  • An Intuitive Help Section

  • The Control Panel boasts a detailed knowledge base that is incorporated into all parts. In each part, you’ll find a Help control key that will load for you a group of step–by–step courses on how to take advantage of a certain function or accomplish a particular action. Furthermore, we have created information video clips that will help you get a better idea of the Control Panel’s interface.