Support Channels

  • 1 hour ticket response time

  • A User–Friendly Help Center Section

  • In the Online Control Panel you will find an exhaustive Help section featuring a ton of educational articles and commonly asked questions. They are contributed by our support team of qualified techs. Simply type in your question and our clever platform will provide you with the most appropriate answer.

  • Top quality support service

  • Instructional Videos

  • If you wish to see how an action is implemented or how a problem is fixed, instead of just reading about it, then examine our compilation of educational video tutorials. They cover a lot of different topics and will help you swiftly learn how to work with the Online Control Panel.

  • Intuitive help center

  • A 60–Minute Support Ticket Response Time Guarantee

  • With each of our semi–dedicated servers, we offer a 24x7 customer support service with a 60–minute response guarantee. A group of professional customer service technicians will be at your disposal to reply to all the questions that you could have. During non–peak periods, a response will be offered within just twenty minutes.