Typically clients check out just the features they will get with a given shared hosting plan and forget something just as significant - the service uptime. As efficient as a plan could be, frequent downtimes may lead to lower search engine rank and lost customers no matter what the explanation for them may be. Not surprisingly, very few people would come back to a site which is inaccessible half the time, not mentioning the misused funds when you have invested in a marketing campaign. For this reason, when you buy a new web hosting solution, you should make sure that the service shall be stable and your sites will be online constantly. This means more traffic, or in case that you have an online store, for example, higher uptime would mean more satisfied clients.

Service Uptime Guarantee in Shared Hosting

We guarantee 99.9% server uptime for each and every shared hosting account on our web servers. We utilize a high-tech cloud web hosting platform where every part of the website hosting service is managed by an independent cluster of servers, thus if one machine fails, the other ones within the cluster will take over immediately. The cloud platform also minimizes the overall load considerably, so the website hosting service is far more stable when compared with a service by which everything runs on just a single machine and your websites are going to perform in the best possible way. We furthermore have redundant Internet lines and diesel backup generators to ensure that your websites will remain online no matter what. Software and hardware firewalls guarantee the correct performance of the servers in the case of DDoS attacks whereas in the case of any software issue, we have admins overseeing the machines 24/7.

Service Uptime Guarantee in Semi-dedicated Hosting

Using our semi-dedicated server plans, you will reap the benefits of a 99.9% service uptime and you can forget about any problems you may have experienced with other companies. Unlike the vast majority of hosting service providers, we do not run everything on only one server. Instead, each part of the hosting service, like the file storage, email messages, databases, Control Panel, stats, etc., has its own clusters of servers. If one machine fails, the others shall take over, so your websites will not be affected. In addition we use an innovative load-balancing platform which guarantees the optimal performance of both our web servers and the internet websites accommodated on them. A number of different Internet providers and diesel powered generators are our backup in the event of an infrastructural problem, while a team of qualified professionals, which is available 24/7, monitors the system in case there are software difficulties. With our Linux semi-dedicated packages, your internet sites will be operational no matter what.

Service Uptime Guarantee in VPS

When you get a Virtual Private Server from us, we warrant that the physical server your account is created on is going to be up and running no less than 99.9% of the time. While we are not able to control what you’ll do with the Virtual Private Server and what you set up on it, we are going to ensure that the main hosting server is going to work 24/7 without interruptions. Our facilities have a number of Internet providers and backup power generators to ensure the continuous work of all servers accommodated there. When there is a problem with any virtual server on the physical one, we've got a team of skilled admins to eliminate it in a very timely manner and to make sure that the other virtual private server accounts on that hosting server will not be affected. We use only new, carefully tested hardware components for all of the servers where new virtual accounts are created.

Service Uptime Guarantee in Dedicated Hosting

If you acquire a dedicated server through our company, we guarantee that it'll be working at least 99.9% of the time. To begin with, your server will be built with new and carefully tested hardware components and we'll not make any compromises about that. Our data center in downtown Chicago offers powerful diesel backup generators, so even in the case of an electrical outage your web server will still be working and with several redundant Internet providers, your sites are going to be available if there's any connection problem. In case of any unanticipated conditions, we have trained sysadmins that monitor all website hosting servers all the time and they can take action instantly to resolve the issue in a very timely manner. Last in sequence, but not last in importance, our servers have hardware and software firewalls to stop the unwelcome traffic in the case of a DDoS attack.